I don't usually give customer feedback, but I just wanted to say that Linda was so wonderful when putting my order through. I set the organisation name to 'Happy Birthday' because I was ordering the bat as a birthday present for my brother (I'm currently overseas). Linda got in contact with me and asked if I would like to have 'Happy Birthday' written on the outside of the box, which I thought was an amazing idea. When it arrived home, my brother was thrilled, and people thought I must've gotten my hands on it before it got back to Australia! So thanks for making it so easy, and being so thoughtful. Your personal touch really made a big difference for me and my family :) Keep up the great work! Cheers, Damien.