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FAQ | Base 2 Base Sports

Where is your shop located?

Our pro-store is located in Unit 6, 8 Pinter Drive, Southport QLD 4215. 

Where are your Click & Collect locations?

During the checkout process you have the option to select pick-up from our store located at the Coomera Cubs Baseball Club.

What payments do you accept?

Our Payment methods include Mastercard, Visa, Paypal, Afterpay. All payments are processed securely & protected with our SSL certificates.

When will my order be dispatched?

Base 2 Base Sports aims to dispatch your order within 24hrs of your order being placed.

How do orders get sent?

We use multiple courier services including Australia Post, Couriers Please, Fastway & TNT. When requesting to ship to a PO Box, Australia Post will be used.

How long does it take to receive an order?

This depends on your location and the Courier Service or Australia Post. Please note regional areas may take a bit longer than estimated. Please refer to the shipping guide for estimates: https://www.base2base.com.au/pages/delivery-shipping

How do e-gift vouchers work?

On purchase you will be emailed your e-gift voucher which holds a unique code. Use that code at checkout. If you purchase is less than the value of the e-voucher the adjusted value is recorded and can be used on future purchases.